FAQs

Frequently Asked Questions

Can I cancel my order after placing it?

No, once an order is placed, it cannot be modified or canceled.

Do you offer exchanges?

We only allow exchanges for damaged, defective, or incorrect products. Contact us within 48 hours of delivery.

What are the shipping charges?

Orders above ₹999 qualify for free shipping. For orders below ₹999, a ₹60 charge applies.

How can I check my tracking details?

Once your order is shipped, you’ll receive an email with the tracking number and link to track your package. You can also enter your Order ID and Email on this page to check the latest updates.

How can I track my order?

Once your order is shipped, you will receive an email and WhatsApp message with tracking details.

How do I find my Order ID?

Your Order ID can be found in the confirmation email sent to you after placing your order.

How long does shipping take?

Orders are dispatched in 7-15 days, followed by 2-7 days in transit.

What if my order is delayed or lost?

If your order is delayed beyond the estimated delivery date or lost in transit, please contact our support team for assistance.

When will my order be shipped?

Orders are usually processed and shipped within 24-48 hours. You will receive a tracking link via email once your order is dispatched.

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Frequently Asked Questions